The Big Book of HR, Revised and Updated Edition
Book Preface
How to Use This Book
The Big Book of HR has 30 chapters and is organized into five sections. For the most part, each chapter deals with one topic or one function, and contains easy-to-follow text, lots of examples, tips, and sidebars to give you as much information as possible. The Appendix is filled with additional resources to help you design your own forms or processes.
Section One: Selecting and Assimilating New Employees (Chapters 1–12)
In this section, we discuss how you get started to determine what kind of employees and what number of employees your organization will need to meet your strategic goals and objectives. We look at the legal issues around the rights of employees before discussing the recruiting process, including where to find candidates, how to interview and select the best applicant, how to make a job offer, and then how to assimilate the new hires successfully into your organization.
Section Two: Employee Engagement and Retention (Chapters 13–16)
In this section, we explore the critical areas of how to engage your employees so that they are as productive as possible and, then, how to retain them for your organization. Both of these functions have major impact on your bottom line. We look at the issue of workplace flexibility and the role this plays in the retention process, and also give you information on how to craft rewards and recognition programs that will work for your organization.
Section Three: Total Rewards (Chapters 17–21)
In this section, we look at the legal issues around compensation, and introduce you to compensation and how critical it is to have a well-designed system that will work for your organization. We lead you through the steps to developing a compensation structure and then discuss the increasingly complex, but critical, area of employee benefits.
Section Four: Employee Developm
Contents
Disclaimer
How to Use This Book
Section 1: Selecting and Assimilating New Employees
Chapter 1: Introduction to HR
Chapter 2: Workforce Planning…Succession Planning
Chapter 3: The Legal Landscape of Employee Rights
Chapter 4: Strategic Recruitment
Chapter 5: Job Descriptions
Chapter 6: Determining Hiring Criteria
Chapter 7: Hire From Inside or Outside the Organization?
Chapter 8: Recruiting From Outside of the Organization
Chapter 9: The Interview
Chapter 10: Making a Hiring Decision
Chapter 11: Making a Job Offer
Chapter 12: On-Boarding New Employees
Section 2: Employee Engagement and Retention
Chapter 13: Strategic Retention
Chapter 14: Employee Engagement
Chapter 15: Workplace Flexibility
Chapter 16: Rewards and Recognition
Section 3: Total Rewards
Chapter 17: The Legal Landscape of Compensation
Chapter 18: Compensation: An Introduction
Chapter 19: Developing a Salary Structure
Chapter 20: The Legal Landscape of Employee Benefits
Chapter 21: Employee Benefits
Section 4: Employee Development
Chapter 22: Assessing Employee Development Needs
Chapter 23: Best Approaches to Developing Employee
Chapter 24: Coaching as an Employee Development Strategy
Chapter 25: Performance Management
Chapter 26: Critical Conversations
Section 5: Employee Relations
Chapter 27: Employee and Labor Relations
Chapter 28: Moving From Conflict to Collaboration
Chapter 29: Risk Management
Chapter 30: Ending the Employment Relationship
Conclusion: Emerging Trends and Challenges
Appendix: Additional Resources
Notes
Bibliography
Index
About the Authors
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