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Oxford Handbook of Commercial Correspondence, New Edition

Oxford Handbook of Commercial Correspondence, New Edition PDF

Author: Ashley

Publisher: Oxford University Press


Publish Date: August 28, 2003

ISBN-10: 0194572137

Pages: 304

File Type: PDF

Language: English

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Book Preface

Shows how to handle enquiries, banking, insurance, personnel, and social correspondence. Improves written style by explaining the language of business correspondence.


lntroduction pdqe 5
Letters,faxes,anedm ails 7
Content and style 2s
Enquiries 38
Replieas ndq uotations 47
Orders 6r
Payment ‘ 76
Complaintasn da djustments gs
Credit n7
Banking 87
Agents and agencies 168
Transportatiohnn ds hipping 18s
Insurance 221
Miscellaneoucso rrespondence 241
Memos and reports 2so
Personnelappointments 266
Answerk ey

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