Management, 11th Edition

Book Preface

You’ve made a good decision! You’re taking a college course … maybe more than one. Although you may sometimes feel like you’re wasting your time being in college, you’re not. Yes, it’s expensive. Yes, it’s even sometimes hard. But what you’re doing now will pay off in the long run. In a recent survey of job seekers, a whopping 92 percent said that a major disadvantage in competing for jobs was not having taken college courses. But that’s not what you’ll face because you are enrolled in a college course—the course for which you’ve purchased this book.

Key Changes to the 11th Edition

Here are some of the main changes we’ve made in the 11th edition:

• Two new chapters: Managing Diversity and Adaptive Organizational Design
• Two case applications in each chapter
• New Leader Who Made a Difference in each chapter
• New By the Numbers in each chapter
• New Future Vision: The Working World in 2020 in 9 chapters
• New A Manager’s Dilemma in each chapter
• 43 percent of the endnotes have been updated with references from 2009 and 2010
• New videos—up-to-date videos showing management topics in action, and access to the complete management video library